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A memory reset clears everything Sol knows about you. After a reset, Sol will treat you as a new user. Your account remains active. Your conversation history remains intact. Only the memory summary is removed.

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How to request a reset

Contact support with the subject line Memory Reset Request and the email address associated with your account.
An in-app memory reset option is planned as part of the account settings page.

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Memory reset vs account deletion

A memory reset removes what Sol knows about you, but keeps your account, conversation history, bookmarks, and Journal. Account deletion removes everything.

Deleting your data