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Contact us

How to reach us, and how quickly we'll reply.

Written by David Henzell

We're a small team and we read everything that reaches us. Whether you have a question, a problem, a data request, or feedback - write to us and we'll reply.

Email

Response times

Type of query

Target response time

General support

2 working days

Bug reports

2 working days

Data requests (SAR, deletion)

30 days

Professional enquiries

5 working days

If you need help right now

  • Samaritans: 116 123 - free, 24 hours

  • Emergency services: 999

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